FAQ

Q. What are the bank details so that I can do a bank transfer?

A. It's "HaL Emporium", account number 49337502 sort code 05-03-81. If you are further afield, the IBAN is GB85YORK05038149337502

Q. Do you have any payment plans so someone can pay for items they may wish to buy in instalments?

A. If you create an account you can use our gift voucher system - Here to buy vouchers and just add a message that you would like the credit to be added to your account, we will then add the gift voucher amount to your account.

Once you have saved enough you can then use your account balance or send us a email to - info@Havingalarp.com to let us know that you wish to use that balance to pay for any item you are interested in buying.

Q. Do you take bulk orders from clubs, and if so do you give a discount?

A. Yes, we not only take bulk orders from clubs we are also happy to take bulk orders from individuals.

We offer a discount of 10% to clubs for bulk orders if they provide evidence they are a club and their order totals over £300, and a £10 discount to individuals who order totals over £250.

Anyone wishing to take advantage of these offers can use these codes at our check out. -

• 10% Off Club Bulk discount code - bulkclub
• £10 Off Bulk individual code - bulkin

Q. Do you offer any other discounts?

A. We also offer students, OAP's and Armed Forces a £5 discount on all orders over £50.

Anyone wishing to take advantage of this offer can use these codes at our check out. -

• £5 off Student discount code - student5

A. We also have a further discount if your order exceeds £200.01 where your P&P will automatically become free at our checkout.

A. In addition to the above discounts we also offer at 5% courtesy discount to clubs who's website supports a link to this website. Anyone wishing to take advantage of this discount please ask your clubs web master to add a link to this website and then contact us with the url that the link can be found at and we will give you a discount code to give to your players to use on our web shop checkout.

WARNING - If these codes are used with an order you will be asked to provide proof of entitlement to the discount which you must provide, or your order will be refunded and cancelled.

Q. What qualifies as a bulk order?

A. An order qualifies as bulk if their order totals over £300 if a club order, and over £250 if an individual.

Q. Do any of your discount codes stack?

A. None of the above discounts stack except in the case where an order exceeds £200.01 where one of the discount codes will stack with our free postage discount.

Q. When I place an order, often I find I have to wait a short period. Why can I not have it sent out immediately?

A. Because Havingalarp.com has so many options on the website, it would take an enormous warehouse to keep a stock of each item, at all times. Most of the time we will have an item in stock, occasionally we have taken the item to a field and sold it.

We will attempt to keep the website stock separate, and kept accurately up to date if removed, however, we are human, and errors may occur.

To offer you the best possible service we will always answer any questions you have about your order, clearly and quickly, and do our utmost to keep to our promise that no order will ever take longer that 28 days to be dispatched.

Terms Used on this Website

Abbreviation GRP (used when talking about weapons)

Explanation - Glass Reinforced Plastic - recently this substance has been found to be an ideal  core for weapons, it is more durable than carbon fibre rods and less prone to breakage and shattering, but is slightly heavier.

Many people still prefer the original carbon fibre cores due to them being lighter and more easy to wield.

We supply both and mark all weapons with what core they contain.